FREQUENTLY ASKED QUESTIONS
HOW LONG IS THE ORDER PROCESSING TIME?
Order processing can take between 1-3 business days to get your order packaged and out into the mailbox.
WHAT IS YOUR RETURN POLICY?
Ever So Lovely does not accept returns, exchanges or cancellations. If there is something wrong with your order, do not hesitate to contact me so we can find a solution.
HOW DO I CARE FOR MY CLAY JEWELRY?
- only use soap and water, with light buffing.
- keep out of heat/extended periods of direct sunlight.
- not recommended for wear during sleep, showering or swimming.
**remember, clay is strong but can be scratched or broken**
CAN I PLACEÂ A CUSTOM/PERSONALIZED ORDER?
I am open to custom/personalized orders, feel free to send me an email and we can discuss your ideas.
CAN I ORDER WHOLESALE?
Absolutely! Send me an email so we can chat more.
WHAT MATERIAL IS USED FOR THE EARRING STUDS/HOOKS/ETC.?
All earring studs are stainless steel or 18k gold plated!
All earring backs are silicone, stainless steel, or 18k gold plated (depending on the style of earring).